Are you looking for a new opportunity in a fast-moving global company with a family feel? A job where you could have an impact?
RHEA is looking for a Service Delivery Manager to add to RHEA’s growing Physical Security Solutions team.
The Service Delivery Manager works as a project manager, subject matter expert, and security advisor to lead, support, and/or contribute to projects with RHEA’s clients in Canada and abroad. The Service Delivery Manager will be a strong practitioner in the areas of physical security assessment, have strong knowledge and experience with security system and procedural requirements and analysis as well as being knowledgeable in physical security technologies (access control, video monitoring, perimeter intrusion, blast mitigation etc).
Tasks and Activities
The scope of work will include:
- Managing, leading, or otherwise supporting projects in physical security environments.
- Client and stakeholder engagement and consultation.
- Overseeing the development of Threat and Risk Assessments, Security Plans, Design Assessments, and/or developing them independently according to both workload and the requirements of a given project.
- Overseeing the development and/or drafting of security requirements and security designs addressing multiple domains, including (but not limited to) surveillance, access control, and security planning.
- Supporting the development of Concepts of Operations for systems, technologies, and applications related to assigned projects and security program improvements.
- Providing advice and guidance on concept designs, preliminary designs, detailed designs, and cost estimates.
- Providing input on industry standards, best practices, and accepted approaches for the development and implementation of security mitigations.
- Reviewing architectural, electrical, and structural designs and construction documents for requirements compliance and provide feedback to project teams.
- Providing support in the preparation of procurement documentation, procurement plans, researching available technologies, providing detailed option analysis and tracking procurement activities.
Required Education, Skills, and Experience
The following education and credentials are mandatory:
- Experience in physical security, with a history of working in a consultative, security practitioner, or physical security operations role.
- Post-secondary education (degree or diploma) in any relevant field.
- Must have or be eligible to obtain Government of Canada security clearance at the levels of Secret.
The following skills and experience are mandatory:
- Experience developing security designs and/or requirements.
- Experience developing business, technical, and functional security requirements.
- Experience developing threat risk assessments using the HTRA methodology.
The following would be highly desirable:
- Be willing to obtain or currently hold designation or certification as Physical Security Professional or Certified Protection Professional.
- Be willing to obtain or currently hold designation or certification as Project Management Professional (PMP) from the Project Management Institute or equivalent (Prince 2, etc.)
- Bilingual (English/French) is a significant asset
Working Conditions
- Employment Status: This is a full-time, permanent role
- Location: Ottawa, ON client site as needed and RHEA office
- Compensation: $130,000 – $145,000 annually as a baseline, plus benefits & 4 weeks’ vacation.
Why should you apply?
- You will have the opportunity to work with a larger company and an international team
- We encourage everyone to think outside the box and to push the boundaries of traditional knowledge. This role is an opportunity to join a forward-thinking company and allows for a deeper understanding of the industry.
- Benefits include competitive remuneration packages; unique career opportunities, personalized training and development programmes
We welcome applications from people with disabilities, members of ethnic minorities, all genders, LGBTQ+ individuals and ex-service personnel.
About RHEA Canada
RHEA Canada is a professional engineering and solutions company, offering IT, Physical Security, and Cyber Security services and solutions for government, defence, and other critical infrastructure organizations across Canada. Our clients include the Government of Canada, Department of National Defence, NATO, and commercial engineering companies.
Disclosure on the use of AI
RHEA Canada does not use AI in reviewing candidate applications. All applicants are reviewed by a member of the Talent Acquisition team.
Apply now